How to get integrate user feedback into your product development process
In this course, you will learn:
1. Why it is important to speak to customers
2. How to fit user feedback into your development cycle
3. The 6 ISO principles of user-centered design
4. How to run simple discovery sessions to learn about user needs
5. How to run usability tests to uncover usability issues
You will also get access to discussion guides, persona templates, and journey map templates to help you.